Complain, complain, complain.
How to write a complaint letter.
An ounce of consumer complaint prevention.
Want to educate yourself to help avoid consumer problems? The Consumer Action Handbook published by US General Services Administration Federal Citizen Information Center is a guide to being an informed consumer. This everyday guide to being a smart shopper is full of helpful tips about preventing identity theft, understanding credit, filing a consumer complaint, and more. A copy of this handbook would be a great offering to young adults heading off to college or anyone making their initial entrance into the adult world with all its responsibilities.
The full text of the 146 page publication can be read here – consumer_action_handbook_us_USgovt.
Or you can order a free paper copy from this webpage – http://cah.gpo.gov/cah-form.aspx The Spanish language version is also available.
Part II of the Handbook discusses “Filing the Complaint” – starting with contacting parties and following with a guide to starting a legal action using alternative dispute resolutions or small claims courts.