Top 10 Consumer Complaints Received by FTC in 2011


The FTC (Federal Trade Commission) released a list of the top ten consumer complaints received in the year 2011. The top ten are listed below:

1. Identity Theft
2. Debt Collection Complaints
3. Prizes, Sweepstakes, and Lotteries
4. Shop-at-Home and Catalog Sales
5. Banks and Lenders
6. Internet Services
7. Auto Related Complaints
8. Imposter Scams
9. Telephone and Mobile Services
10. Advance-Fee Loans and Credit Protection/Repair

Visit the FTC at http://www.ftc.gov/. The Law Library has legal information on all the subjects listed above.  Call 510-208-4832 or visit our web page at www.acgov.org/law .

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